PRIVACY AND SECURITY POLICY
Livepsyche Entertainment, Inc. takes your privacy and security and the internet privacy to be of the utmost importance. We are committed to protecting your personal information and will take the correct steps to see that the privacy policy is followed by our company. By accepting the Livepsyche Entertainment, Inc. Terms of Service agreement, you agree to the use and disclosure of personal information that you provide to us as outlined in this Privacy Statement.
Livepsyche Entertainment, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
Livepsyche.com collects information from our users at several different points on our website.
This service is for entertainment purposes only, you must be eighteen years old or older to use our service. All credit card purchases can only be made by the card holder.
The information you receive from
Livepsyche.com should not be used in place of any advice by medical, financial, or other professional counselors
COLLECTED INFORMATION
In order to use
Livepsyche.com website, both the members and the experts must first complete the registration form. During registration we request users’ contact information, such as name and email address. This information is used to contact the user about the services on our site for which they have expressed interest, and is also used as the user's sign in information. It is optional for the user to provide additional personalized information (such as experience and qualifications) and unique identifiers (such as a screen name), but we encourage this so we can provide a more personalized experience on our site. During the registration process, you have the ability to "opt-out" of receiving newsletters and promotions.
Livepsyche hosts its own site (www.livepsyche.com) as well as sites for Livepsyche Entertainment, Inc. partners (typically some variation of www.livepyche.com/partners/[partner name]).
Livepsyche.com uses a similar registration process for users at our partner sites, and only Livepsyche stores personally identifiable information collected at these sites. Any questions arising from collection of information through the Livepsyche Entertainment, Inc. service at our partner sites should be directed to
admin@livepsyche.com
USE OF THE COLLECTED INFORMATION
The information that is provided during the process of using the
Livepsyche.com service is broken down into two categories, members and experts (you may register as both a member and an expert). Members must provide financial information such as a credit card number and expiration date in order to pay for and use the Livepsyche Entertainment, Inc. service. Experts must provide contact information, like name and mailing address, in order to receive their payment from Livepsyche Entertainment, Inc.. The information we collect from both members and experts is to provide users with the best possible service. If we have trouble providing that service, we may use contact information to get in touch with the user.
PUBLICLY ACCESSIBLE IFORMATION
All communication between the member and expert, including both the negotiation phase and the actual relaying of service, are kept confidential. Livepsyche Entertainment, Inc. clearly states to its users which communications are visible to all registered users and those that are visible to a specific, individual user only.
MEMBER-EXPERT COMMUNICATIONS VIA LIVEPSYCHE.COM
The main purpose of
Livepsyche.com is to allow registered experts to provide members with services that they need. Experts and members can negotiate and enter into a contract for a service using the
Livepsyche.com website. Certain communications (via sound or written) may be recorded and maintained by Livepsyche Entertainment, Inc. Livepsyche Entertainment, Inc. does not screen or edit the content of communications between members and experts, other than to provide the member with a script or a recording of their session.. Such communications are personal and private unless both parties agree to additional distribution, for example by posting questions or services on the Livepsyche Board (described later). Information that is relayed between the member and the expert during either the negotiation phase of their relationship or during the actual relaying of service is kept completely confidential, and no other users of
Livepsyche.com have access to this information.
COOKIES
A cookie is a piece of data stored on the user's hard drive by our servers, containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to sign in his or her email and password more than once, thereby saving time while on our site. If a user rejects the cookie, he or she may still use our site. The only drawback to this is that the user will have to sign in each time he or she visits the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
USE OF INFORMATION AVAILABLE THROUGH LIVEPSYCHE.COM
To ensure both members and experts receive the best service possible on our site, and to facilitate communication among members and experts, Livepsyche Entertainment, Inc. provides email addresses to members and experts only under specific circumstances, including but not necessarily limited to participants involved in disputed and unpaid transactions. Our experts are independent contractors, and are not the employees of Livepsyche Entertainment, Inc. We require that our experts protect the privacy of member’s personal information, consistent with Privacy Policy and not use or disclose member’s personal information for any other purpose than to provide the member with the services requested through the website or by phone. You, the member, should also take care to protect your personal information and privacy. You should not provide the expert with any of your personal contact information, any specific financial information including but not limited to account numbers, or any other confidential information related to your personal identity.
It is a violation of our Terms of Use for you to be in contact with the experts outside the on-line services. If you are in such contact, Livepsyche Entertainment, Inc. takes no responsibility for any resulting actions, and your member services may be revoked.
Registered users may not use information gathered through a Livepsych Entertainment, Inc. transaction to defame, abuse, harass, stalk, threaten or otherwise violate the legal and civil rights of any other registered user. Registered users may not use information gathered through a
Livepsyche.com transaction to sell any goods or services for any commercial purpose outside the scope of the Livepsyche Entertainment, Inc. service. Email addresses and personal information may not be used to forward surveys contests, pyramid schemes or chain letters, or to post the same message repeatedly (a practice referred to as "spamming"). Livepsyche Entertainment, Inc. may terminate the ability of any member or expert to use the Livepsyche Entertainment, Inc. service.
The user consents to the fact that any information submitted to
Livepsyche.com, such as testimonials, chat room exchange, forums, or the live chat board, may be used for promotional purposes. Therefore, do not disclose any personal information. We may use your first name or initial, and the city or country you are from for the purpose of promotion.
LOG FILES/IP ADDRESSES
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We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are also linked to personally identifiable information in order to better the user's experience when using our site. We may also retain any sessions, emails, letters, or other correspondence between you and Livepsyche Entertainment, Inc. to ensure quality control and the best possible service, although we have no obligation to do so.
LINKS TO OTHER SITES AND OUR PARTNERS
Livepsyche Entertainment, Inc maintains sites for some of its partners. All sites are maintained on Livepsyche Entertainment, Inc. servers, and all personally identifiable information is stored solely by Livepsyche Entertainment, Inc.. We do record the partner website from which a visitor has linked to
Livepsyche.com. If a visitor registers to become a member and/or an expert, Livepsyche Entertainment, Inc. may track the partner's name, in order to further the relationships Livepsyche Entertainment, Inc. has with its partners. This web site contains links to other sites, for example when a user downloads software that improves the user's
Livepsyche.com experience. Please be aware that Livepsyche Entertainment, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website
SHARING INFORMATION
We currently do not share aggregated demographic information with our partners and advertisers, but we may do so in the future. This will not be linked to any personal information that can identify any individual person. We use a credit card processing company to bill users for use of the Livepsyche Entertainment, Inc. service. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We reserve the right to partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
THE OPT-OUT CHOICE
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for or send information. Our registration form has an 'opt-out' mechanism to allow for removal from newsletters, promotions, etc., and registered users can always choose to 'opt-out'. You can also remove yourself from our mailings by emailing us at
unsubme@livepsyche.com with "remove me" in the subject line or body of the email. You can also choose to write to us at:
LivePsyche.com
2945 Townsgate Road, Suite 350
Westlake Village, Ca 91361
Or call us at: XXX-XXX-XXXX
Users of our site will always be notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
A NOTE TO PARENTS:
This website is not intended to be used by children under the age of 16. Livepsyche Entertainment, Inc. does not knowingly collect nor store information from children under the age of 16. If you are a concerned parent who wishes to find out if your child is a Member on this site, please contact us at:
admin@livepsyche.com.
You should always supervise your children's use of the Internet. For information about commercially available products to assist you in filtering material that you may consider harmful to minors, please see http://worldvillage.com/wv/school/html/control.htm or other similar sites.
CORRECTION/UPDATING PERSONAL INFORMATION:
If a user's personally identifiable information, such as a mailing address changes, or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by emailing our Customer Support at
admin@livepsyche.com
REFER A FRIEND
If a user elects to use our referral service for informing a friend about our site, we ask you for your friend's name and email address. Livepsyche Entertainment, Inc will automatically send the friend a one-time email inviting them to visit the site. Livepsyche Entertainment, Inc. stores this information for the sole purpose of sending this one-time email. Your friend may contact Livepsyche Entertainment, Inc. at :
admin@livepsyche.com to request the removal of this information from the database.
SECURITY WE PROVIDE
This website takes every precaution to protect our users' information. When our registration form asks users to enter sensitive information (such as a credit card number), that information is encrypted. We use the industry standard Secure Socket Layer (SSL) encryption and firewalls to protect against loss, misuse, and alteration of any personal data under our control. While on a secure page such as our registration form, there is a "locked" icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer. If you have any questions about the security at our website, you can send an email to
admin@livepsyche.com
We have implemented and we do follow reasonable industry standard measures to protect against unauthorized access and use of your personal information. However, you should know that neither we nor any other website can fully eliminate all risks.
CONTACTING US
If you have any questions about this privacy statement, the practices of this site, or your dealings with
Livepsyche.com, please contact us (http://www.livepsyche.com/web/contact) by clicking the ‘Contact us’ link on the button of any
Livepsyche.com page.
This Privacy Policy was last updated 01/10/2012